Autor/-in: Hepburn Alexa

Alexa Hepburn. is a research professor in the Department of Communication at Rutgers University. Her research is focused on the use and development of conversation analytic methods, in particular, emotional expressions, parents strategies for managing childrens behavior, and techniques for giving advice and responding empathically to distress. Analytic insights are then applied in professional-client encounters, such as medical consultations, therapeutic environments, and helpline interactions.