Autor/-in: Timo Kovala

Timo Kovala is an experienced Salesforce architect and consultant with a decade of experience in CRM systems and marketing technology. Timo has extensive hands-on experience in facilitating executive workshops, leading Salesforce implementation projects, and growing a Salesforce practice. He holds over 20 Salesforce certifications and has been recognized as a Salesforce Marketing Champion. He is an expert author for Salesforce Ben, the world’s leading independent Salesforce publication, and a regular speaker at Salesforce community events. Timo has an in-depth understanding of Agentforce as a platform. He is an Agentforce lead architect in the Nordics and was one of the main trainers in the Global Agentforce Bootcamp for Marketers in 2025.