Operations Management: Sustainability and Supply Chain Management, Global Edition

For courses in operations management. A market-leading introduction to operations textOperations Management: Sustainability and Supply Chain Management focuses on the key strategic decisions of operations managers. The text also provides behind-the-scenes insights into how operations work within an organization. In this 14th Edition, a wealth of examples, solved problems, homework assignments, cases, and other learning resources help students better understand concepts important to today's operations management professionals. Hallmark features of this titleOM in actionThe text is organized around 10 key OM Strategy Decisions and the techniques for making these decisions. Global Company Profiles open each chapter and describe how well-known firms achieve a competitive advantage using the OM techniques later discussed in the chapter. See the authors' blog for teaching tips, news stories, discussion questions and more. Tools to reinforce learning91 Solved Problems provide detailed solutions and come with "virtual office hour" videos that walk students through each problem. Rapid Review summaries capture key concepts, formulas and definitions in each chapter. Software to aid critical thinking2 decision support software programs (POM for Windows and Excel OM) help students solve homework problems and case studies. New and updated features of this titleReal and timely coverage and examplesNEW: New content throughout this edition addresses current trends and practices in OM, including Inventory 4. 0 (a. k. a. , the Fourth Industrial Revolution), COVID-19 and its impact on global supply chains, and more. NEW and UPDATED: 42 OM in Action boxes help students better understand operations in practice within a variety of industries. Thirteen are new to this edition and include 3-D printed steaks, an automated sushi restaurant, bitcoin and more. Concepts that connect to real-world scenariosNEW: 4 new Video Cases, featuring Nautique Boat Company, help students understand operations in action. A total of 46 video cases are available, focused on a variety of companies and industries, including Frito-Lay, Alaska Airlines, Celebrity Cruises and more. NEW and UPDATED: Ethical Dilemmas sections pose questions about what managers should do when faced with various ethical questions. Opportunities for assessmentNEW and UPDATED: 850 Homework problems offer a wealth of opportunities to practice OM analytics. NEW and UPDATED: For the first time, approx. 200 multiple-choice questions in the Test Bank are now available as algorithmic questions, with different numerical values and answers for each student.