Service Encounters in Tourism, Events and Hospitality

Name: Service Encounters in Tourism, Events and Hospitality
SKU: EVPNQRE
Price: 66.00 CHF
Availability: InStock
ISBN: 9781845417260

Staff Perspectives

Produkt bewerten

Miriam Firth

Verlag:

Channel View Publications

Unsere-Artikel-Nr.: EVPNQRE

EAN: 9781845417260

Erhältlich:

Nicht auf Lager

Zustellung: Do, 24.09.2026

Versand: Kostenlos

CHF 66.–

Beschreibung

This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.

Spezifikationen

Sprache

Englisch

Autor

Miriam Firth

Erscheinungsjahr

2020

Format

Buch (Softcover)

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