Erhältlich:
Nicht auf Lager
Buch (Softcover): Fachbuch
Ten Principles Behind Great Customer Experiences, The
Verlag:
Pearson Unsere-Artikel-Nr.: P35016154
EAN: 9780273775089
Erhältlich:
Nicht auf Lager
Zustellung: Di, 27.10.2026
Versand: Kostenlos
CHF 30.–
Beschreibung
Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.
Spezifikationen
Sprache
- Englisch
Autor
- Matt Watkinson
Erscheinungsjahr
- 2012
Format
- Buch (Softcover)
Anzahl Seiten
- 240