Erhältlich:
Nicht auf Lager
Buch (Softcover): Fachbuch
Value Stream Management for the Lean Office
Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Verlag:
Taylor & Francis Unsere-Artikel-Nr.: P35081292
EAN: 9781563272462
Erhältlich:
Nicht auf Lager
Zustellung: Mi, 02.12.2026
Versand: Kostenlos
CHF 91.–
Beschreibung
Bring Lean Improvements to the Administrative Areas of Your Organization. Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets. CD ROM content is now a downloadable resource available at www. routledge. com/9781563272462.
Spezifikationen
Sprache
- Englisch
Autor
- Don Tapping
- Tom Shuker
Erscheinungsjahr
- 2003
Format
- Buch (Softcover)
Anzahl Seiten
- 176