Told in the parable style of The One Minute Manager. , RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a co...

Spezifikationen

Sprache

Englisch

Autor

Kenneth Blanchard
Sheldon Bowles
Rick Adamson
Kate Borges
John Mollard

Erscheinungsjahr

2004

Format

Audio-CD

Dauer

2 Stunden