Erhältlich:
Nicht auf Lager
Raving Fans
A Revolutionary Approach to Customer Service
Produkt bewerten
Erhältlich:
Nicht auf Lager
Zustellung: Mo, 23.03.2026
Versand: Kostenlos
CHF 24.48
Beschreibung
Told in the parable style of The One Minute Manager. , RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature-not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace-and turn their customers into raving, spending fans.
Spezifikationen
Sprache
- Englisch
Autor
- Kenneth Blanchard
- Sheldon Bowles
- Rick Adamson
- Kate Borges
- John Mollard
Erscheinungsjahr
- 2004
Format
- Audio-CD
Dauer
- 2 Stunden
